PRIVACY POLICY AND PERSONAL DATA PROTECTION STATEMENT
Effective date: 12.08.2025
Data Controller: ELLA DZZD
Company Registration Number: 175954998
VAT Number: BG175954998
Registered Address: Bulgaria, Varna, 9 Petko Todorov St.
Website: https://brasnar.bg
Email: sales@brasnar.bg
Phone: +359 878 806 636
Hosting Provider: Seliton
1. Introduction
Please read this Privacy Policy carefully before using the services provided by Brasnar.bg. It informs you about how we protect your personal data and your rights under Bulgarian law and the EU General Data Protection Regulation (GDPR).
Providing your personal data is voluntary but necessary for fulfilling orders and providing certain services. By submitting your personal data, you agree to its processing in accordance with this Policy.
2. Personal Data We Collect
Registration Data:
First and last name
Email address
Phone number
Delivery address
Customer card number (if applicable)
Order Data:
First and last name
Email address
Phone number
Delivery address
IP address, order date and number
Product code, model, size, and other product characteristics
Communication Data:
Name and email address
Date of correspondence
Subject of inquiry/complaint
Additional information (e.g., bank account number for refunds)
Marketing Data (newsletter):
Email address – stored until consent is withdrawn.
3. Purposes of Data Processing
Fulfillment of orders and delivery of goods
Payment processing
Issuance of accounting documents
Communication with the customer
Marketing and newsletter distribution (upon consent)
Service improvement and personalized offers
4. Data Retention Periods
Order data – 5 years (in accordance with Bulgarian accounting law)
Marketing data – until consent is withdrawn
Communication data – until the correspondence is completed
5. Who Has Access to Your Data
Our employees engaged in sales, communication, and logistics
Couriers: Speedy, Econt Express, DPD, DHL
Payment providers: DSK Bank, PayPal
Hosting provider: Seliton
Accounting, IT support, and advertising partners
Government authorities when legally required
6. Your Rights
Right to information
Right to withdraw consent
Right to correct or delete data
Right to data portability
Right to restrict processing
You can exercise your rights by contacting us at sales@brasnar.bg or +359 878 806 636.
7. Use of Cookies
Brasnar.bg uses cookies to ensure the proper functioning of the website, improve user experience, and deliver personalized content and advertising.
Types of cookies:
Strictly necessary – for core functionality (language, currency, account login, shopping cart).
Analytics – for statistics and traffic analysis.
Marketing – from third parties such as Google Ads, Google Analytics, Facebook.
Cookie consent:
Upon your first visit to the site, a cookie consent banner will be displayed, in compliance with GDPR and the legal requirements in Germany and France.
Managing cookies:
You can delete or block cookies through your browser settings (Chrome, Firefox, Safari, Edge). Restricting cookies may affect the functionality of the site.
8. Account Creation
An account is automatically created when placing an order. To avoid this, uncheck the "Create an account" option during checkout.
